The Good Meat Privacy Statement

“THE GOOD MEAT” refers to Pilmico Animal Nutrition Corporation is the Personal Information Controller, as defined under Republic Act No. 10173 or the Data Privacy Act of 2012, responsible for ensuring the privacy of the personal information you provide through the use of this delivery website. As such a Personal Information Controller, we process your personal information in accordance with the Data Privacy Act of 2012 and these  Pilmico Website Privacy Statement.

DPO/DPS Seal from the National Privacy Commission

We may collect and process personal data from you in the delivery orders which may include, to the extent necessary to respond to your requests, queries and concerns, include basic information first and last name, billing and shipping address, e-mail address, company name (optional) and contact number.

If you provide these information, you understand and agree that we will use such information for purposes described below in the “HOW WE USE THE INFORMATION WE COLLECT ” section (i.e. for direct marketing purposes).

In general, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Create an Account and Get in Touch:

We collect personal information once you register and create an account, query about our products through this website.  By registering and creating an account with us, you understand and agree that we shall use your personal information in accordance with this Privacy Policy.

 

Signing up for Promotions and Online Offers:

If you have registered/created an account and have agreed to subscribe to marketing promotional emails by giving your email in the “Stay-up-to-date” portion of our website, we will keep the e-mail address provided for purposes of sending you updates on exclusive offers.

We require this information for the following purposes:

  1. to fulfill your delivery order;
  2. internal record keeping, for the following reasons:
    We may use the information to improve our products and services.

    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes.
    • We may contact you by phone or mail. We may use the information to customize the website according to your interests.

For the purpose of this statement, other than the fulfillment of your order, shall be referred to as “direct marketing purposes”.

We also share your information with our service providers to fulfill your order. From time to time, we may also share your personal information with our subsidiaries and  affiliates for their use and processing in accordance with this Privacy Policy.

We do not sell, distribute or lease your personal information to third parties other than those stated above, unless we have your permission or are required by law to do so.

We are committed to ensuring that your Personal Data is kept secure. We have implemented suitable and adequate organizational, physical and technical security measures, policies and procedures intended to reduce the risks of accidental destruction or loss, or the unauthorized disclosure or access to such information which are appropriate and adequate to the nature of the Personal Data we collect. 

We may retain your Personal Data only for as long as necessary for legitimate business purposes, to comply with laws, regulations, or lawful court order, or to establish or defend a legal action.

We recommend that you check this privacy notice every time you visit our website or mobile applications as we may update this privacy notice from time to time, by posting the amended notice on this page. Any changes will be effective when posted.

This provision is applicable to all websites and applications owned by Pilmico Animal Nutrition Corporation also known as “Pilmico”

Right To Be Informed

As data subjects, you have the right to be informed whether your personal data shall be, are being, or have been processed, including whether the processing was done through an automated decision-making system or profiling activity.

You can find this information in a privacy statement. This document is a demonstration of the data privacy principle of transparency, upholds your right, and every data subject’s right to information. It serves as a statement to data subjects describing how the organization collects, uses, retains, and discloses personal information.

Keep in mind that a privacy notice is not equivalent to consent. While consent may not be required in certain instances when it is not relied on as the basis for processing personal data, a privacy notice is required at all times in order for data subjects to be informed of the processing of their personal data and their rights as data subjects.

Right To Object

You have the right to object to the processing of your personal data if the basis is consent or legitimate interest such as direct marketing, profiling, and automated processing purposes.

In case of any significant change or amendment to the information previously provided to you, you must be notified anew in a reasonable manner. You must also be given an opportunity to object and/or withdraw consent, if consent was previously given for the processing of personal data.

If you expressed your objection, the organization shall stop the processing of personal data and comply with the objection. However, despite your objection, the organization may have other valid grounds to continue processing your personal data. For example, the processing is mandated by law or required in a judicial proceeding. In such instances, the organization must inform the data subject of the lawful basis or compelling reason for the continued processing of their personal data.

Right To Access

You have the right to reasonable access and confirm whether or not data relating to you are being processed, and you may request information about any of the following:

1. The type and category of your personal information processed by the organization;
2. Sources from which your personal information were obtained, if the data was not collected directly from you;
3. Purposes of processing;
4. Manner of processing;
5. Information on automated processing system, especially if the decision will be left solely based on the algorithm of such processing activity;
6. Names and addresses of recipients of your personal information;
7. Reasons for the disclosure of your personal information to recipients;
8. Date when your personal information were last accessed and modified;
9. Retention period for your personal information; and
10 The designation, name or identity, and address of the organization’s data protection officer (DPO).

This information is usually found in the privacy notice or consent form that was given to you in observance of the data privacy principle of transparency and to uphold your right to information.

Note that you may only request to have access to your own personal data and other information listed above. You can not request to access information relating to any other individual.

Right to Rectification

You have the right to dispute the inaccuracy or error in your personal data and have the organization correct the same within a reasonable period of time. You also have the right to have incomplete personal data completed, including the means of providing a supplementary statement for the completion.

Note however that a request may be denied when obviously it is made with no real purpose other than to harass, cause annoyance, or hamper the delivery and performance of services of the organization.

Right to Erasure or Blocking

You have the right to request for the suspension, withdrawal, blocking, removal, or destruction of your personal data from the organization’s filing systems.

This right may be exercised upon your discovery with substantial proof of any of the following:

1. The personal data is:
• incomplete, outdated, false, or unlawfully obtained;
• used for an unauthorized purpose;
• no longer necessary for the purpose/s for which they were collected; or
• concerns private information that is prejudicial to you, subject to certain exceptional circumstance allowed under privacy law;
2. You object to the processing of your personal data and no other laws allow the processing of your personal data;
3. The processing is unlawful; or
4. The organization violated any of your rights as a data subject.

Organizations shall inform, in a reasonable manner, the current and previous recipients or third parties of your request and the erasure of your personal information. Where personal data that is the subject of your request for erasure is publicly available, the organization shall take reasonable and appropriate measures to communicate with other organizations responsible for making your personal information available to the public and request them to erase copies or remove search results or links to your personal data.

Right To Data Portability

You have the right to obtain from the organization a copy of your personal data and/or have the same transmitted to another organization in a commonly accepted electronic format that allows further use by the recipient that you choose. In order to exercise this right, processing must be based either on your consent or contract and the personal data must be processed by electronic means in a structured and commonly used format such as spreadsheets and pdf files.

Right To Be Indemnified

You have the right to dispute the inaccuracy or error in your personal data and have the organization correct the same within a reasonable period of time. You also have the right to have incomplete personal data completed, including the means of providing a supplementary statement for the completion.

Right To Lodge A Complaint

When there is a perceived violation of your rights, you may file a complaint with the National Privacy Commission (NPC). Take note that you must communicate your privacy concern with the concerned organization first and try to resolve the issue prior to escalation to NPC. In cases where you file a complaint for violation of your rights, and for any injury suffered as a result of the processing of your personal data, the NPC may award you indemnity for the damages you sustained.

Who May Exercise These Rights?

  • You as the data subject may exercise your privacy rights.
  • You may also authorize another person or entity to facilitate the exercise of your rights with specific and documented authorization.
  • The lawful heirs of a data subject may likewise exercise any of his or her rights, at any time after his or her death, or when he or she is incapacitated or incapable of exercising the same.

Do I Need To Pay A Fee To Exercise My Rights?

Generally, organizations shall not charge any fee to fulfill the exercise of your rights, except when the request requires reasonable fees to cover administrative costs such as printing expenses, among others.

Period To Comply With The Request

Requests shall be resolved within thirty (30) business days upon receipt of the accomplished request form. An extension of fifteen (15) business days may be given depending on the nature of the request i.e., complex or numerous. You or your authorized representative will be notified in case of extension and the reason for such.

Denial of Request

  • Organizations may deny or limit your requests if:
  • Information is publicly available. In such case, the organization will point you to the publicly available information;
  • Your request has been previously granted, unless a reasonable period of time has passed from the previous request;
  • Your request will entail disproportionate effort;
  • When your request is made with no real purpose other than to harass, cause annoyance, or hamper the delivery and performance of service;
  • Your request will contrast the need to fulfill the purpose/s for which the data was obtained;
  • Your request will violate the organization’s compliance obligation which requires the processing of your personal data;
  • Your request is contrary to legitimate business purposes of the organization that is consistent with the applicable industry standard for personal data retention;
  • Denial or limitation is provided by any existing law, rules, and regulations; and
  • Your request will adversely affect the rights and freedoms of other data subjects.
  • When your request is denied, you will be clearly and fully informed of the reason for the limitation or denial.

Downloadable Request Forms

If you want to exercise your rights, you may download the forms applicable to your request:

Access Request Form  | Erasure Request Form  | Rectification Request Form

You may send the accomplished request form to:

Pilmico Data Protection Officer

Pilmico Data Protection Officer
Mailing Address: 9th Floor, NAC Tower, 32nd Street, Bonifacio Global City, Taguig City 1634, Phils.
Email Address: pilmico.dpo@aboitiz.com

Please use the following subject format:
(NAME OF RIGHT) – FULL NAME OF DATA SUBJECT/REQUESTOR
Example: RIGHT TO ERASURE OR BLOCKING-JUAN DELA CRUZ

You may send your queries to:

Pilmico Data Protection Officer
Mailing Address: 9th Floor, NAC Tower, 32nd Street, Bonifacio Global City, Taguig City 1634, Phils.
Email Address: pilmico.dpo@aboitiz.com
Please use the following  subject format: Inquiry on Data Privacy